MicroPort® Social Media Community Guidelines
We think of social media as an opportunity to share what is important to us and what we think is important to you, as well as to stay close to our community and hear your voices. You can engage with us through @mentions, comments or direct messages. We do our best to stay connected with you and reply to queries as fast as we can. However, we work in a highly regulated industry and some conversations or contents cannot be allowed on our channels.
Here are some guidelines that we must follow and we ask you to do the same.
There are very important and strict regulations that govern our industry. If your post references a product (whether it is MicroPort’s or from a third party) or a medical device brand, we will need to remove it from the page. If you have any questions on products and you are a healthcare professional, we invite you to visit https://www.microport.com. If you are not a healthcare professional, please consider that the most reliable source of information about our products is your healthcare professional who is best prepared and trained for their use.
We take issues related to our products very seriously. Please report all adverse events or product complaints to MicroPort subsidiary or distributor in your home country. If you need more information you can also contact us at our global website at https://microport.com/about-us/contact-us. If you do share via social media, we may get in contact with you to ask for more information. In order to protect your privacy and comply with applicable regulation, we may also remove the post.
We recommend you to consult with your healthcare professional in relation to any pathology and/or medical advice. Personal health information is best discussed in private.
Off Topic Conversation
Examples of inappropriate or off-topic messages include, but are not limited to, the following:
If there is a situation not outlined above which requires us to remove your comment, we may do so. Please be aware that MicroPort reserves the right to delete posts at its discretion.
Third Party Opinions Statements and Links
This page is intended for a global audience.
Version : N° 1-2021 – EN – Last update : [October] 2021
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